Frequently asked questions about this regeneration
How long does the service take?
Once we receive the instrument at our lab in Turin, the work is normally completed within 7 working days.
Timing may vary depending on the lab’s workload, the complexity of the instrument and the availability of the necessary materials.
Is the service guaranteed?
Yes. When we receive the instrument, we carry out a preliminary check to determine whether the display can actually be regenerated.
If it turns out not to be possible, no technical inspection or labour costs will be charged. The customer will only bear the cost, if any, of return shipping for the unrepaired instrument.
When regeneration is technically possible, we carry out the full service and provide a 12-month warranty on the work performed and on the regenerated display.
The warranty does not cover unrelated faults, subsequent water ingress, accidental damage, electronic issues or defects unconnected to the service performed.
Can you pick up the instrument from my home?
Yes. You can choose to use our home pickup service via UPS courier, or arrange the shipping yourself.
If the pickup is organised by RigeneraVision, only the shipping cost will be requested upfront.
Which display defects can be fixed?
We can address numerous typical marine display defects, including:
- dark patches or stains;
- burnt or deteriorated polarizer;
- faded or hard-to-read image;
- insufficient contrast;
- “negative display” effect;
- bubbles, halos or yellowing;
- deterioration caused by sun exposure;
- reduced visibility from certain viewing angles.
Whether regeneration is possible is in any case assessed individually after receiving photographs or examining the instrument directly.
Do you also work on the glass or the outer protective cover of the instrument?
No. Our service specialises in regenerating the LCD panel and its internal optical layers.
We do not work on the glass, the transparent lens or the front part integrated into the instrument’s outer housing. Any cracks, deep scratches, clouding or breakage of the outer protection therefore cannot be resolved through our service.
Before shipping, we recommend sending us a few photos, so we can distinguish an internal display defect from deterioration of the outer glass.
Will the display return exactly as it was when new?
Our goal is to restore proper readability and achieve the best possible aesthetic result.
On very old instruments, however, slight differences in tone, contrast or uniformity may remain compared with the original display when freshly manufactured. Any such differences depend on the age of the LCD panel, its internal condition and the availability of compatible optical materials.
Frequently asked questions about marine display regeneration →
